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Welcome to Chewhall ("App"), operated by NUWA Technology Pty Ltd ("we", "us", "our"). By creating an account, accessing or using the App, you agree to these Terms. If you do not agree, do not use the App. 1. Our Services The App allows users to: • browse participating restaurants and eateries; • place pickup or online food orders; • receive order status notifications; • receive location-based recommendations and promotions; • connect an AI assistant to help you find venues, book tables and prepare orders; • access additional services we may introduce from time to time. Some services may be offered by participating merchants, not by us. 2. Eligibility You must: • be at least 13 years old, and if you are under 18, have the consent of a parent or guardian; • provide accurate registration information; • maintain account security. You are responsible for all activity under your account. 3. User Accounts You may sign in using third-party authentication providers (for example Google, Apple or Facebook). You agree to: • keep credentials secure • notify us of unauthorised access • keep profile information accurate. We may suspend accounts for misuse or fraud. 4. Orders When you place an order through the App: • you agree to pay the displayed price; • orders may be subject to merchant acceptance; • preparation times are estimates only; • merchants are responsible for fulfilling accepted orders. We do not guarantee availability, timing or merchant performance. 5. Payments For online orders, payments may be processed through third-party payment providers. By submitting payment you authorise us to charge the amount shown at checkout, including applicable fees and taxes. All payments are subject to payment provider terms. 6. Refunds and Cancellations Refunds or cancellations may be available where: • an order was not fulfilled; • the wrong order was provided; • there was a payment processing error; • otherwise required by law. Refund eligibility may depend on circumstances. We may investigate claims before issuing refunds. 7. Merchant Responsibility Restaurants and merchants are independent businesses. They are solely responsible for: • food preparation • food quality • allergens disclosures • delivery or pickup readiness • compliance with food safety laws Questions or complaints about food should first be directed to the merchant where appropriate. 8. Promotions and Recommendations The App may show: • recommendations • offers • promotions • sponsored content Availability may vary by location and may change or expire without notice. 9. Connected AI Assistants You may connect a third-party AI assistant (for example Claude or ChatGPT) to your account. When you connect one, you choose what it may do on your behalf, such as looking up venues, viewing your name and followed venues, making or cancelling table bookings, and preparing pickup orders. You agree that: • actions an assistant takes within the permissions you granted are treated as actions you took; • an assistant cannot pay for you — an order it prepares is placed only when you pay for it through the payment link we send you, and an unpaid order expires; • bookings made by an assistant are subject to the same venue rules and limits as bookings you make yourself; • the assistant is provided by a third party, not by us, and its use is governed by that provider's terms and privacy policy; we are not responsible for its suggestions, errors or availability. You can disconnect an assistant at any time in your account settings. We may block an assistant, or limit what assistants can do, to protect users, merchants or the service. 10. Acceptable Use You must not: • use the App unlawfully; • interfere with or disrupt the App; • submit false orders; • misuse promotions or discounts; • attempt to access systems without authorisation; • use bots, scraping or automated abuse. We may suspend or terminate access for misuse. 11. Location Services Some features may use location data. You may disable location permissions, though some features may not function fully. Use of location data is governed by our Privacy Policy. 12. Intellectual Property The App and its content, software, branding and materials are owned by us or our licensors. You may not copy, modify, distribute or reverse engineer the App except as permitted by law. 13. Disclaimer The App is provided on an "as available" basis. To the extent permitted by law, we do not guarantee: • uninterrupted availability • error-free operation • merchant performance • availability of promotions • compatibility with all devices 14. Limitation of Liability To the extent permitted by law: • We are not liable for indirect, incidental or consequential loss. • Our aggregate liability relating to a claim arising from the App is limited to the amount paid by you for the relevant order giving rise to the claim. Nothing in these Terms excludes rights that cannot be excluded under Australian Consumer Law. 15. Indemnity You agree to indemnify us against losses arising from: • your misuse of the App • your breach of these Terms • fraud or unlawful conduct by you 16. Suspension and Termination We may suspend or terminate access if you: • breach these Terms • engage in fraud or abuse • create risk to users or merchants You may stop using the App at any time. 17. Changes to Services or Terms We may modify: • features • pricing • these Terms Updated Terms will be posted in the App. Continued use means acceptance of revised Terms. 18. Privacy Your use of the App is also governed by our Privacy Policy. 19. Governing Law These Terms are governed by the laws of New South Wales, Australia. Any disputes are subject to the courts of New South Wales.